Experience
San Diego based product designer currently at Walmart. Previously at United airlines, Allstate, Redbox and a few others that aren't as wildly known but all have been worth wild endeavors.
Designed to empower Walmart technicians, this AI-driven app streamlines workflows and prioritizes tasks to reduce windshield time and support a decrease in the current 70% turnover rate. By enhancing efficiency and providing intuitive tools, I aimed to transform the technician experience.
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This product simplifies changing vehicle coverage online. By addressing user pain points through testing and design tweaks, I improved clarity and ease of use. The result? A smoother experience that boosts confidence and reduces drop-off rates!
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A design project focused on enhancing the inflight dining experience through personalized meal selections and contactless payments. By prioritizing user feedback and data-driven insights, I aimed to create a seamless experience for passengers. Bon appétit at 30,000 feet!
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Conducted a comprehensive audit that resulted in enhanced usability, improved wayfinding, optimized app taxonomy, and the redesign of key user experiences.
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Contributed to the creative charge in giving Redbox a fresh, exciting brand makeover across desktop, mobile, kiosk, and smart TV applications!
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Rejuve connects customers with nurses for at-home beauty treatments. The app simplifies appointment booking and management for enhanced convenience, empowering users to enjoy professional beauty services in the comfort of their homes!
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